To cancel a paid Knowt subscription or active trial, users must log into their account, access the settings menu, and click on the designated "Your Plan" tab. From that section, selecting the "Cancel Subscription" button initiates the cancellation workflow. The platform will prompt you to complete a short, optional form explaining your reason for canceling to help them improve their educational software. Once submitted, the auto-renewal feature is disabled, preventing future charges while keeping the account active until the current billing cycle expires.