Customers can contact Qatar Insurance Company (QIC) for claims and customer service through several convenient channels. The primary methods include calling their dedicated 24/7 toll-free customer care hotline, visiting one of their many retail branches strategically located across Qatar, or utilizing their official digital platforms, including mobile applications and the online customer portal. Policyholders can submit digital claim forms, upload necessary supporting documentation such as medical reports or accident police notices, and track the real-time status of their ongoing claim processing directly through these secure online channels.