Do Australian banks use SWIFT or IBAN?
Yes, Aviva maintains a strong track record for paying out insurance claims, consistently performing above the UK industry average. In 2024, the company paid out 99.4% of life insurance claims, 92.7% of critical illness claims, and 83.0% of income protection claims. Claims may be declined primarily due to non-disclosure of medical conditions during the application process, policy lapses caused by unpaid premiums, or cases where the claim event does not meet the specific definitions or exclusions outlined in the policy wording.
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