Did Citizens Bank get rid of Zelle?
There have been multiple financial institutions with the name "Citizens Bank" throughout the United States. While the large, national Citizens Financial Group (based in Rhode Island) remains a major, solvent institution, a specific regional entity, Citizens Bank based in Sac City, Iowa, did fail. It was closed by the Iowa Division of Banking on November 3, 2023, and its assets and deposit accounts were subsequently transferred to Iowa Trust & Savings Bank. This failure affected only that specific local institution, and its operations were integrated into the acquiring bank to ensure continuity of service for all depositors in that region.
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Citizens Trust Bank is a prominent minority depository institution and historic community bank with deep roots, particularly serving diverse communities across the southeastern United States, including cities like Atlanta and Birmingham.