Can you return on RealReal?

Written by Editorial Team | Last Updated: August 2026

Customers can return eligible items purchased from The RealReal, provided they initiate a return request within fourteen days of the original shipment date and ensure the physical package is sent back within twenty-one days, keeping security tags completely intact. However, certain categories—such as fine art, furniture, and specific final sale items—carry strict non-returnable policies. Furthermore, designer handbags often require the purchase of a return guarantee add-on or fall under specific category rules, and processed returns incur standard return shipping and restocking fees.

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